We ship all orders within 1-2 business days of the order being placed. This time remains the same whether engraving is selected or not. For information regarding shipping, please view our Shipping page. 

Shipping is charged at cost, and is typically between $10 and $25 depending on the service selected (Standard or Express) and the size/weight of your board/order. 

Shipping costs and available courier options can be seen by using the Shipping Calculator during the Cart or Checkout. You aren’t required to fill out any details to obtain this cost except your address.

For information regarding shipping, please view our Shipping page. 

Every board you see on our website is one-of-a-kind! We photograph each individual board so that you’re able to receive the exact board you see in the images provided. No two boards will ever be identical, whether varying in size, shape, timber type, grain, colour or resin colour. 

If you can no longer see the board you had your eye on, unfortunately this means someone else has purchased it and it’s no longer available. However, we’d love for you to get in touch with us as we might have something similar in production that we can put aside for you, or we may be able to source you something in particular!

Your board should be lightly washed down with a warm soapy cloth, and should not be submerged in water or put through the dishwasher. We recommended conditioning your board with Mineral Oil or Grapeseed Oil after each use to avoid the timber drying out and developing cracks or bends. Each board is sent with a care instructions card.

We use a range of suppliers to offer a variety of timbers to choose from. Each listing will specify what timber the board is made from, as well as the dimensions and weight of the board. 

We have a handful of preset designs you can choose from to be engraved *free of charge* onto your board.

In each listing underneath the product description and above the ‘Add to cart’ button, you’ll see the option to select ‘Add an engraving free of charge’. Once Yes Please is selected, all the designs will pop up for you to make a selection, and once the design is selected, you’ll be provided with a pop up field for the necessary engraving details. 

It may be possible for us to cater towards a custom design for you. To enquire about a custom engraved design, please contact us.

Please note that only the designs provided on our site are engraved free of charge. Custom designs, depending on their complexity, may incur a design fee. 

It may be possible for us to cater towards a custom board for you. To enquire about a custom board, please contact us and provide as much detail as possible, including dimensions, thickness, preferred timber type or colour, etc. 

Resin is a composite blend that is moulded into cracks, knots or missing portions of the board. The end result is similar in consistency to polymer (hard setting), and has a solid, shiny and slightly glittered appearance. It allows us to both repurpose boards that otherwise could not have been used, and adds a little something extra and special to a regular board.

We use a non-toxic resin that is food safe and means you can still use your board for food prep or serving. 

We operate out of a warehouse location and unfortunately do not have a brick and mortar shop or a space fit to be open to the public. 

As we are an online based store and have limited staff operating noisy machinery all day long to produce boards, we don’t have an active phone number. However we check emails consistently throughout the day and usually respond within a couple of hours (if not sooner) as well as periodically check outside of business hours. The best way to get in touch is to fill out our contact form on our Contact Us page. 

If you are based in the Albury area and would like to collect your order, please contact us prior to placing your order. Shipping fees would not be applicable, however due to our schedule we may only have limited pick up times available that might not be suitable and it would be best to ship your item instead. 

For all other queries that aren’t answered above, please contact us